Privacy Policy

1. Information We Collect

At Xylon Flux Varian Studio, we collect information that you provide to us directly and information that is automatically collected when you use our services.

Personal Information

• Name, email address, phone number, and mailing address
• Project details and architectural requirements
• Communication preferences
• Professional credentials and business information

Automatically Collected Information

• IP address and device information
• Website usage data and analytics
• Cookies and similar tracking technologies
• Geographic location data

2. How We Use Your Information

We use the collected information for various purposes related to our sustainable architecture services:

• Providing architectural design and consulting services
• Communicating about projects and appointments
• Sending newsletters and updates about sustainable building practices
• Improving our website and services
• Compliance with legal and regulatory requirements
• Marketing our green building and LEED certification services

3. Information Sharing

We respect your privacy and do not sell your personal information. We may share your information in the following circumstances:

Service Providers

We work with trusted third-party service providers who assist us in:

• Website hosting and maintenance
• Email marketing and communication
• Project management and collaboration tools
• Professional services (legal, accounting, engineering consultants)

Legal Requirements

We may disclose your information when required by law or to protect our rights and safety.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Secure data transmission using SSL encryption
• Regular security assessments and updates
• Limited access to personal information on a need-to-know basis
• Secure storage of physical and digital records
• Employee training on data protection practices

5. Cookies and Tracking

Our website uses cookies and similar technologies to enhance your experience:

Types of Cookies We Use

• Essential Cookies: Required for website functionality
• Analytics Cookies: Help us understand website usage
• Marketing Cookies: Used to personalize content and advertisements
• Preference Cookies: Remember your settings and preferences

You can manage cookie preferences through your browser settings.

6. Your Rights

As a resident of Canada, you have certain rights regarding your personal information:

• Access: Request copies of your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data
• Opt-out: Unsubscribe from marketing communications
• Complaints: File complaints with relevant authorities

7. Data Retention

We retain your personal information for as long as necessary to:

• Provide our architectural services
• Comply with legal and professional obligations
• Maintain project records for warranty and liability purposes
• Resolve disputes and enforce agreements

Typically, we retain client information for a minimum of 7 years following project completion, in accordance with professional architectural standards.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Updating the "Last Updated" date at the top of this policy